docs

Support

How to contact uRun customer support

For customer support, email support@urun.sh.

Include your organization name or ID, the affected Model API or Session if available, the environment, and a short description of what happened. Screenshots, logs, request IDs, Session IDs, and timestamps help us route the issue faster.

For security reports or suspected vulnerabilities, email security@urun.sh instead.

For sales, procurement, or demo requests, use Book a demo.

Was this page helpful?

0/2000